Privacy Policy
We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
AZZMIRA’S AURA does not share information (azzmirasaura@gmail.com) outside the AZZMIRA’S AURA family unless it is necessary to provide you with products or services available from AZZMIRA’S AURA. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of AZZMIRA’S AURA or as required or permitted by law
In this policy, “personal information” means any information by which you can be identified or contacted, such as your name (first and last), address (city, state, zip), email address, telephone number, etc.
This Privacy Policy governs your experience in our stores and on this website unless otherwise indicated.
How We Use Your Information
We use the personal information that we and our service providers collect to conduct our business and to provide you with the best possible products, services and experience. We may collect and use your information to provide you products and services, notify you of product recalls or safety issues, process and respond to your application for current or future career opportunities, process membership requests when you apply or otherwise administer your participation in our programs, to respond to your comments, questions or complaints, determine your satisfaction with our programs and service, to personalize your experiences, if you ask us to, send you marketing communications and other information you have chosen to receive regarding our products, services, marketing or special events. We also use your personal information for our everyday business purposes such as security, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups and legal compliance.
Payment Policy
There will be two types of payment options: Cash on Delivery & Online Payment.
Cash on Delivery
You can avail cash on delivery facilities Since we provide applicable all over Bangladesh. Our delivery agent will collect the cash after giving home delivery of the ordered product(s) for Inside Dhaka and for Outside Dhaka customers have to pay the due amount to the courier service before collecting the product(s).
Online Payment
We are using bKash & Nagad payment to receive online payments from our honorable customers. It’s a secure and convenient way to manage your account and your time.
AZZMIRA’S AURA products are available for payments Mobile Banking (bKash, Nagad etc).
Your order will automatically be cancelled if the charged amount exceeds the credit limit on your card.
Shipping Policy
AZZMIRA’S AURA highly values the urgency of your orders. We endeavor to make sure that your ordered products reach your door in the fastest possible time. Once your order is confirmed, you will receive a confirmation mail from our Customer Services Department . We are committed to delivering your order accurately, in good condition, and on time.
Please note our shipping policy as follows:
By using our website, you hereby consent to our Privacy Policy and agree to its terms. We use the information we collect in various ways, including to:
- Inside Dhaka within 03 working days & Outside Dhaka within 07 working days.
- Inside Dhaka delivery Charge is 80 Taka, Outside Dhaka Delivery Charge is 150 Taka.
Note: *If the weight increase, the charge will change accordingly.
After you receive the shipment, our delivery team will wait for 10 minutes to let you check on the product. If you have any issue with the product, you can contact our Customer Services Department and return the product instantly. We don’t accept returns unless the product is defective.
Please note that we are associated with a shipping company to deliver orders. Hence, the delivery process is not completely in our control. We apologize for the occurrence of any damage & promise to compensate for it.