FAQ
Order
Go to our main navigation bar, browse items by category, and select the items you want to buy. After finalizing your choice(s) go for checkout and select your shipping methods and payment options. Once you have made the payment your checkout will be complete.
We start the shipping process within 24 hours. So, if you want to cancel or modify any order, please inform our Services Department at your earliest
As soon as you place your order, we’re on it – we know you need it fast! Unfortunately, this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds!). You’ll need to place another order or return any unwanted items.
Shipping
Inside Dhaka within 03 working days & Outside Dhaka within 07 working days.
Inside Dhaka 70 Tk & Outside Dhaka 150 Tk
Note: *If the weight increase, the charge will change accordingly
Currently, we process one shipping address per order. If you would like to ship to different addresses, you may place separate orders and make payments for them separately.
Payment Method
We accept two types of payment options (Cash on Delivery & Online Payment).
You can avail of cash on delivery facilities Since we provide applicable all over Bangladesh. Our delivery agent will collect the cash after giving home delivery of the ordered product(s) for inside Dhaka and for outside Dhaka customers have to pay the due amount to the courier service before collecting the product(s).
Return & Exchange
After you receive the shipment, our delivery team will wait for 10 minutes to let you check on the product. If you have any issue with the product, you can contact our Customer Services Department and return the product instantly. We don’t accept returns unless the product is defective.